About telus billing support

About telus billing support

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Pro was in the position to walk me by means of my challenge and aided pinpoint exactly where the issue was happening and recommended me of an alternate so I could get my career done. I so appreciated his assist and tolerance in walking me by means of the various situations. He adopted up with information on my upcoming techniques.

@Oleginza Wrote: I termed Telus CS at eight.55AM Mountain time they usually hanged up on me, saying which i need to simply call for the duration of "regular office hours". Is this for authentic?

I called Telus CS at 8.55AM Mountain time and they hanged up on me, indicating that I ought to simply call throughout "typical office hours". Is this for authentic?

I remaining Rogers to come back to Telus since I believed inside the assure of higher service and fair treatment method, but this knowledge has become something but.

I am requesting a transparent breakdown of my contract, like all relevant reductions, and a fair resolution to the problems I’ve expert. Additionally, I inquire that someone review the decision recordings to understand the lousy remedy I gained from various agents.

I suppose I am just outdated, but I bear in mind a time when you could call a business, check with a human without sitting down on maintain for hrs, and truly get customer service. Thanks Telus for a great customer working experience.

If our reply settled your issue, please click Settle for as Answer that will help Many others inside the Local community.

If our reply resolved your issue, you should click on Settle for as Solution that will help Other folks from the Group.

so i known as the customer server (Jane) to solve The problem following outlining the specific situation and what It truly is occur, The agent just aspect along with her husband or wife and she or he lied about the credits and bargains they removed from my account being a loyal customer with Telus and she or he mentioned the credits expired and now not accessible, she think I am stupid, When the discount has expired i should see the expiration day on my bill like i see on property service Invoice.

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I want a get in touch with from someone that has some determination making electrical power on how I'm able to close telus billing support my accounts and be carried out with Telus.  

At the moment my cell phone stopped connecting on the telus network. As a result it's taken me a forty five to sift throughout the ai gate keepers prompt's just to speak to a true man or woman, all whilst telus ai tries every thing not to allow for me to talk to a real man or woman.  

The TELUS group acknowledges that our work spans lots of Territories and Treaty places and we've been grateful for the traditional Awareness Keepers and Elders who are with us today, whoever has gone in advance of us plus the youth that encourage us.

I’ve in no way utilised this kind of service prior to, but it had been straightforward and very handy. I realized that my difficulty was about to wipe out my whole holiday, so you actually saved me.